Why Toshiba rocks
Given the fact that I rarely have anything nice to say about electronic devices, I figured I’d do my part and give compliments when compliments are due. This happens to be one of those times.
Recently, the charger of my new-ish (read: less than one year old) computer randomly stopped working. Besides the fact that I am obsessive-compulsive about checking my email, I actually need a working (read: charged) computer for school. After visiting BestBuy and realizing that the cheapest laptop charger cost $115 (note: nearly 1/4 my computer’s cost), I decided to call Toshiba directly just in case my computer was under warranty that I didn’t know about. Within minutes of my call, the woman said they’d be sending me a new charger in 3-5 business days for no added fee. The best part was that I didn’t have to send in my broken charger or give any sort of receipt either–the serial number on my computer was all the info she needed. Now, if only broken cell phones had the same sort of policy.
And that, I tell you, is why Toshiba rocks.
